No, it is not necessary to consult your doctor before receiving treatment at the Center. Therapists are attentive and are trained to recognize the signs that may become complications or medical emergencies. In case of doubt, they will not hesitate to refer to your doctor for further investigation.

If you have results of tests (ultrasound, X-ray, MRI scan or other), it would be a good idea to make a copy of the results to help guide your treatment.

It is important to know that some insurance companies (especially for massage therapy) may require a prescription in order to receive a refund. It is better check your insurance contract.

Each of our therapists is a member of a professional association and issues receipts in at least one discipline. The therapist will be happy to sign a receipt according to the rules of the association.

For example, some therapists may offer receipts in massage therapy, in masso-kinesitherapy and orthotherapy. If your insurance company does not combine these services in the same category, consider yourself lucky because you can get more sessions!

However, please inquire about the type of receipts issued by your therapist before the session since it will be impossible to change afterwards.

Legally, only the person who receives treatment and pays for the session has the right to obtain a receipt. It is illegal for the therapist to change the name of the client, change rates or change dates on the receipt. Similarly, if you receive a gift certificate, it is impossible to provide a receipt.

At Kinesis, every therapist is self-employed so they are free to charge the rate according to their experience.

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